All you need to know about bookings
Reservations, terms and conditions, cancellation policies, travel insurance, ... we have put together all the information you need to book a holiday in Flachau.
Accommodation cancellation policy pursuant to the Austrian General Terms and Conditions for the Hotel Industry
If an accommodation provider does not have their own booking and cancellation conditions, the following contractual terms/the General Terms and Conditions for the Austrian Hotel Industry apply:
Up to three months before the agreed date of arrival of the guest at the latest, the accommodation agreement may be rescinded by either party (guest or accommodation provider) by unilateral declaration without payment of a cancellation fee.
Thereafter, withdrawal from the accommodation agreement by means of a unilateral declaration is subject to the following cancellation fees:
- 40% of the total agreed price by 1 month before the date of arrival;
- 70% of the total agreed price by 1 week before the date of arrival;
- 90% of the total agreed price within the last week preceding the date of arrival.
